Privacy Policy

Cloudovations (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protectinformation when you visit our website, engage with our services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect: We may collect the following categories of information:

Personal Information

When you contact us, request information, download resources, register for webinars, subscribe to newsletters, or engage our services, we may collect:

– Full Name
– Company Name
– Job Title
– Email Address
– Phone Number
– Business Address
– Billing Information
– Any information voluntarily provided through forms or correspondence

Technical Information

When you visit our website, we may automatically collect:

– IP Address
– Browser type and version
– Device information
– Operating system
– Pages visited
– Date and time of visits
– Referral URLs
– Website usage statistics

Project Information

During the delivery of consulting or implementation services, we may receive:

– Business requirements
– Technical documentation
– Cloud configurations
– CRM or ITSM data
– System access credentials (only where required)
– Project communications

2. How We Use Your Information

We use your information to:

– Deliver consulting and managed services
– Respond to inquiries and support requests
– Prepare proposals and quotations
– Execute contracts and Statements of Work
– Improve our website and services
– Manage client relationships
– Send newsletters, product updates, and marketing communications (where permitted)
– Process invoices and payments
– Comply with legal and regulatory obligations
– Detect fraud and maintain the security of our systems

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

– Improve website functionality
– Remember user preferences
– Analyze website traffic
– Measure marketing effectiveness
– Enhance user experience

You may configure your browser to refuse or delete cookies; however, some website features may notfunction properly.

4. Legal Basis for Processing

Where applicable, we process personal information based on:

– Your consent
– Performance of a contract
– Compliance with legal obligations
– Our legitimate business interests
– Protection of legal rights

5. Information Sharing

We do not sell or rent your personal information. We may share information with:

– Cloud service providers
– Technology partners
– Payment processors
– Professional advisors
– Subcontractors working under confidentiality obligations
– Government authorities where required by law
– Third-party service providers are permitted to use your information only for the services they perform onour behalf.

6. Third-Party Platforms

Cloudovations provides services involving platforms such as Salesforce, ServiceNow, Microsoft, AWS, Google Cloud, and other technology providers. Information processed within these platforms is also subject to the respective provider’s privacy policies and terms of service.

7. International Data Transfers

As we serve clients globally, your information may be processed or stored in countries outside your place of residence. Where required, we implement appropriate safeguards to protect personal information during international data transfers.

8. Data Security

We maintain reasonable administrative, technical, and organizational safeguards to protect personal information against:

– Unauthorized access
– Loss
– Misuse
– Alteration
– Disclosure
– Destruction

Despite our efforts, no method of internet transmission or electronic storage can be guaranteed to becompletely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

– Deliver our services
– Meet contractual obligations
– Comply with legal requirements
– Resolve disputes
– Enforce our agreements

Once information is no longer required, it is securely deleted or anonymized.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Withdraw consent
– Object to certain processing activities
– Request data portability where applicable

To exercise these rights, please contact us using the details below.

11. Marketing Communications

If you subscribe to our newsletters or marketing communications, we may send updates regarding:

– Company news
– Product announcements
– Events
– Webinars
– Industry insights
– Service offerings

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting usdirectly.

12. Children’s Privacy

Our website and services are intended for business users and are not directed toward individuals under theage of 18. We do not knowingly collect personal information from children.

13. External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourageusers to review the privacy policies of those websites before providing personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon publication on this page. We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us.
Cloudovations
Email: info@cloudovations.com
Website: https://cloudovations.com